Frequently Asked Questions
Do you post world wide?
Yes we do.
Packaging?
All of our orders are sent in discreet packaging. Always a plain envelope. There is no reference to the website non piercing jewelry featured on the envelope. The return address showing is Roger Garrett followed by our address.
What are your shipping costs?
In the U.K. £3.99. Anywhere else in the World £5.50.
Unsure if we received your order?
Whenever you place an order with us, a confirmation email is sent to you with details of the order you have made. If you did not receive one it is possible it may have been caught in your spam mail folder. It is advisable to look through your spam mail and see if your confirmation emails have appeared there. If in doubt as to the status of your order please email us on the contact page.
How much does the jewelry cost in my currency?
We sell in British Pounds. If your currency is not pounds a currency converter is available on this page. XE.com Universal Currency Converter to find out the cost in your currency.
How do I clean my Jewelry?
Yes it is possible to clean the jewelry. Sometimes silver jewelry will lose its sheen due to sulfides which is air pollution or by body lotions. Simply use a little bit of soap rub over the jewelry and run under warm water, dry off with a soft cloth. You may of even heard of people using tooth paste to bring up the shine.Straight away you will see the sparkle of the silver like brand new. If looked after it hold its sparkling sheen for years to come. Or you can purchase an anti tarnish cleaning cloth for silver. Found in most department stores.
Gold does not tarnish but it may lose its sheen due to body lotions, hair spray, etc. Like silver simply rinse under warm water with soap and dry off with a soft cloth. When you are not wearing your jewelry, keep it in a jewelry box or your jewelry bag provided to protect it.
My order has not arrived, what should I do?
Please note all our jewellery is hand made. Please allow up to 28 working days for delivery. All orders are sent registered. You will normally receive your order within 1 to 3 weeks. If your order is slightly delayed, you can email us for assistance on the contact page.
How to contact us?
Send us an email with your enquiry by filling out a form in the contact page section.
We do not advertise our phone number or address online due to a few obscene callers. Genuine enquires are quite welcome to request them by email.
Any other questions please email us and we will be glad to be of assistance.
Non Piercing Jewelry
Online Shopping.
World Wide Shipping.
We accept all major credit cards.